Top 5 Tools for Automated Customer Service in 2024 And it’s not just about service — clever chatbots can even gather leads outside of business hours and make sure sales teams follow up ASAP. Many companies use customer service automation to boost their support team’s productivity and assist customers with fewer human interactions. It’s a...Read More
The Pareto analysis method relies on the Pareto principle, which states that 20% of the customers cause 80% of the payment problems. By analyzing each customer’s payment history, businesses allocate an appropriate risk score—categorizing each customer into a high-risk or low-risk group. Once the https://www.facebook.com/BooksTimeInc/ categorization is complete, businesses can estimate each group’s historical bad...Read More
